You have multiple levels of technology support -- local desktop support, local instructional technology support and local nightime classroom support. In addition, you have campus-wide helpdesk support from OIT.
ARHU Desktop Support is just a Page Away
Call 5-2104 to request desktop support from the College's technical superstars. This includes installing software on your machine, help with printer problems and hardware troubleshooting. Your question will be noted and a page will be sent so that you can get the local support you need in a timely matter.
ARHU Instructional Support Professionals are available to help you use Technology in Teaching
Often, we desire to use technology in our teaching. Getting started is just a matter of having someone walk you through the necessary steps the first time. If you are interested in setting up a course web page, using online quiz tools and digital images or any other tool to support instruction, we are available to help! We will contact you after you submit the necessary information by completing the form at: http://www.arhu.umd.edu/technology/academictechnology/personallearning.html
Night Time Classes are Supported
Did you know that during times when classes are in session the Arts and Humanities Classroom Support Office is open from 8:00 am to 10:00 pm Monday through Thursday and from 8:00 am until 5:00 pm on Fridays? This means that you can reserve laptops, projectors, DVD players, and VCRs for use in evening classes as well as those offered during the daytime hours. Contact the Classroom Support Office at 5-0830 or by email at arhu-itequip@umail.umd.edu for more information or to make a reservation.
OIT’s Campus-wide Help Desk is No Longer Staffed by Students
Technical support is available Monday through Friday, 8:00 am - 5:00 pm
from the OIT Helpdesk by calling 301-405-1500. Use this number if you have a question about e-mailing from home, using software, authentication with VPN client or whatever else in regard to information technology that might be causing you confusion. The phones are staffed by full-time employees (no longer students) eager to answer your questions!
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